Jili777 Privacy Policy – Protecting Your Personal Information & Privacy Rights
At Jili777, protecting your personal information is fundamental to our commitment to Filipino players. This privacy policy explains how we collect, use, and safeguard your data through advanced encryption technology and strict security protocols. We believe in complete transparency about our data practices while ensuring you maintain full control over your privacy rights and personal information at all times.
Information We Collect & How We Use It
We collect specific types of information to provide you with secure, personalized gaming services while complying with Philippine gaming regulations and ensuring the safety of all players on our platform.
Account Registration Information: When you create your Jili777 account, we collect basic details, including your full name, email address, phone number, date of birth, and residential address. This information verifies your identity for PAGCOR compliance, enables secure account access, and allows us to provide customer support in your preferred language.
Payment & Financial Data: To process deposits and withdrawals safely, we collect payment method information such as bank account details, GCash/Maya account numbers, and transaction records. This financial data is encrypted immediately upon collection and used exclusively for processing your gaming transactions, preventing fraud, and maintaining accurate account balances.
Gaming Activity Information: We automatically record your gaming sessions, including games played, bet amounts, winning/losing patterns, and session durations. This data helps us detect unusual activity that might indicate problem gambling, ensures fair play across our platform, and allows us to provide personalized game recommendations based on your preferences.
Device & Technical Information: Our systems collect device identifiers, IP addresses, browser information, and connection data to optimize your gaming experience across different devices. This technical information helps us prevent unauthorized account access, troubleshoot technical issues, and ensure our mobile platform performs well on various Philippine internet connections.
Communication Records: We maintain records of your interactions with our customer support team, including live chat conversations and email exchanges, to provide consistent service quality and resolve any account issues efficiently.
All information collection follows strict “need-to-know” principles – we only gather data necessary for specific, legitimate purposes related to your gaming experience and legal compliance requirements.
Data Security & Protection Measures
Your personal and financial information receives the highest level of protection through multiple layers of advanced security technology and strict internal protocols designed to prevent unauthorized access, data breaches, and cyber threats.
Advanced Encryption Technology: All sensitive data, including payment information and personal details, is protected using SSL 256-bit encryption – the same security standard used by major Philippine banks and international financial institutions. This encryption ensures that your information remains unreadable to unauthorized parties during transmission and storage.
Secure Server Infrastructure: Our data centers utilize enterprise-grade firewalls, intrusion detection systems, and 24/7 monitoring to protect against cyber attacks. Servers are housed in secure facilities with restricted physical access, backup power systems, and environmental controls that meet international security standards.
Access Control & Authentication: Only authorized Jili777 staff members with legitimate business needs can access player information, and all access is logged and monitored. Our employees undergo background checks and regular security training to maintain the highest standards of data protection and confidentiality.
Regular Security Audits: Independent security firms conduct quarterly assessments of our systems, identifying potential vulnerabilities and ensuring compliance with international cybersecurity best practices. These audits help us stay ahead of emerging threats and maintain robust protection for Filipino players’ sensitive information.
Incident Response Protocols: In the unlikely event of a security incident, we maintain detailed response procedures to minimize impact, notify affected users promptly, and work with Philippine cybersecurity authorities when necessary. Our incident response team includes cybersecurity specialists and legal experts who ensure rapid, appropriate action.
Payment Security Compliance: All payment processing meets PCI DSS (Payment Card Industry Data Security Standard) requirements, ensuring that your financial transactions maintain the highest security standards recognized globally.
Cookie Policy & Website Analytics
We use cookies and similar tracking technologies to enhance your gaming experience, improve our platform performance, and provide personalized services while respecting your privacy preferences and giving you full control over these technologies.
Essential Cookies: These necessary cookies enable core website functionality, including secure login, account authentication, payment processing, and maintaining your gaming session. Essential cookies cannot be disabled as they are required for basic platform operation and security. They contain no personal identification information and are automatically deleted when you close your browser.
Analytics & Performance Cookies: We use Google Analytics and similar tools to understand how Filipino players interact with our platform, which games are most popular, and where technical improvements are needed. This data helps us optimize loading speeds for Philippine internet connections, identify popular gaming times, and enhance mobile performance for the 80% of our users who play on smartphones.
Preference & Personalization Cookies: These cookies remember your language settings, preferred game categories, and display preferences to provide a more personalized gaming experience. They help us show you relevant game recommendations and maintain your customized dashboard settings across different gaming sessions.
Marketing & Communication Cookies: With your explicit consent, we may use cookies to deliver relevant promotional content and measure the effectiveness of our marketing campaigns. These cookies help us show you bonuses and promotions that match your gaming interests while avoiding irrelevant advertisements.
Your Cookie Control Options: You can manage cookie preferences through your browser settings or our cookie preference center. Disabling certain cookies may affect website functionality, but you maintain full control over which non-essential cookies we can use. We respect your choices and will not use cookies beyond your specified preferences.
Third-Party Analytics: Some analytics services may set their own cookies to measure website performance and user behavior. We ensure all third-party services comply with Philippine privacy standards and provide opt-out mechanisms for users who prefer not to be tracked.
Third-Party Services & Data Sharing
We work with carefully selected third-party service providers to deliver secure gaming experiences, but we maintain strict data sharing limitations and ensure all partners meet our high standards for data protection and privacy compliance.
Payment Processing Partners: To process GCash, Maya, and bank transfers safely, we share necessary transaction information with licensed Philippine payment processors and financial institutions. These partners are bound by banking regulations and data protection agreements that limit data use strictly to payment processing and fraud prevention. No gaming activity or personal preferences are shared with payment providers.
Game Providers & Software Partners: We share minimal gaming session data with game providers like JILI, PG Soft, and Evolution Gaming to ensure proper game functionality, fair play monitoring, and technical support. This data includes game outcomes, bet amounts, and session timing but excludes personal identification information unless required for progressive jackpot payments or regulatory compliance.
Analytics & Performance Services: Google Analytics and similar services receive anonymized website usage data to help us improve platform performance for Filipino users. Personal identifiers are removed from this data, and we’ve configured these services to respect user privacy preferences and comply with Philippine data protection standards.
Customer Support Tools: Our live chat and support systems may use third-party software to provide 24/7 assistance in multiple Filipino languages. These tools process conversation data only for support purposes and delete records according to our data retention policies.
Marketing & Communication Partners: Only with your explicit consent, we may share limited contact information with trusted marketing partners to deliver relevant promotions. You can opt out of marketing data sharing at any time through your account settings or by contacting our support team.
Legal & Regulatory Sharing: We may share information when required by Philippine law, PAGCOR regulations, or to comply with valid legal requests from authorities. Such sharing is limited to the minimum information necessary and is conducted under appropriate legal protections.
Data Sharing Protections: All third-party partners sign comprehensive data protection agreements limiting their use of your information, requiring secure handling practices, and prohibiting unauthorized sharing with additional parties.
Your Privacy Rights & Data Control
As a Filipino player, you have comprehensive rights regarding your personal information under Philippine data protection laws, and we provide easy-to-use tools that put you in complete control of your privacy preferences and data management.
Right to Access Your Information: You can request a complete copy of all personal information we hold about you, including account details, gaming history, payment records, and communication logs. Simply contact our support team or submit a request through your account settings, and we’ll provide your data in a readable format within 30 days at no charge.
Right to Correct Inaccurate Information: If any of your personal details are incorrect or outdated, you can update most information directly through your account dashboard. For changes requiring verification (like name or birth date corrections), contact our support team with appropriate documentation, and we’ll process updates promptly while maintaining account security.
Right to Delete Your Information: You have the right to request deletion of your personal data, subject to legal retention requirements for gaming records and financial transactions. Account closure automatically triggers data deletion processes, though some information may be retained for regulatory compliance periods as required by PAGCOR and Philippine financial laws.
Right to Restrict Data Processing: You can limit how we use your information by adjusting privacy settings, opting out of marketing communications, or requesting restrictions on specific data processing activities. These controls are available in your account preferences and take effect immediately upon activation.
Right to Data Portability: Request your gaming and account data in a portable format that can be transferred to other services. This includes your gaming preferences, transaction history, and account settings in commonly used file formats.
Right to Withdraw Consent: For activities requiring your consent (like marketing communications or optional analytics), you can withdraw permission at any time through your account settings or by contacting support. Withdrawal doesn’t affect the lawfulness of previous data processing based on your earlier consent.
Privacy Preference Center: Access comprehensive privacy controls through your account dashboard, where you can manage cookie preferences, communication settings, data sharing permissions, and marketing opt-outs in one convenient location.
Data Retention & Deletion Policies
We maintain clear data retention schedules that balance your privacy rights with legal compliance requirements, ensuring your information is kept only as long as necessary for legitimate business and regulatory purposes.
Active Account Data Retention: While your account remains active, we retain your gaming history, transaction records, and personal information to provide ongoing services, customer support, and comply with PAGCOR record-keeping requirements. This data enables us to maintain your VIP status, process payments efficiently, and provide personalized gaming experiences.
Account Closure & Data Deletion: When you close your account, we begin automatic deletion of non-essential data within 30 days. However, certain information must be retained longer to meet Philippine gaming regulations – financial transaction records are kept for 7 years, gaming activity logs for 5 years, and identity verification documents for 3 years after account closure.
Automatic Deletion Schedules: Inactive accounts (no login for 24 months) trigger automatic data review and deletion of unnecessary information. Marketing communication data is deleted within 12 months of unsubscribing, while customer support chat logs are removed after 2 years unless required for ongoing disputes.
Legal Retention Requirements: Some data retention is mandated by Philippine law, including anti-money laundering records, tax documentation, and regulatory compliance data. We maintain these records only for the minimum periods required and delete them promptly when legal obligations expire.
Deletion Verification: Upon request, we can provide confirmation of data deletion and details about any information retained for legal compliance, ensuring complete transparency about your data lifecycle with Jili777.
Contact Us About Privacy Concerns
For privacy questions, data protection inquiries, or to exercise your privacy rights, contact our dedicated team for prompt professional assistance.
Contact Options:
- Privacy Officer Email: support@jili777.org.ph – All inquiries answered within 48 hours
- Data Protection Officer: Certified specialist for formal privacy rights requests and complaint resolution
- Live Chat Support: Immediate guidance for privacy questions and process explanations
- Complaint Process: 24-hour acknowledgment, 14-day investigation completion, clear resolution communication
- External Recourse: Philippine National Privacy Commission for unresolved concerns
Read more: Jili777 Terms and Conditions – Gaming Agreement Philippines
Conclusiuon
At Jili777, protecting your personal information isn’t just a legal obligation – it’s fundamental to the trust Filipino players place in our platform. Through advanced security measures, transparent data practices, and comprehensive privacy controls, we ensure your information remains safe while you enjoy our gaming services. Your privacy rights are always respected, and our support team stands ready to assist with any concerns.
Now that you understand how we collect, protect, and use your personal information, you can confidently enjoy our secure gaming platform knowing your privacy is our priority. Ready to experience safe gaming with comprehensive data protection? Visit https://jili777.org.ph/ to start your gaming journey with complete peace of mind about your personal information security.